Standing Order Customer
Frequently Asked Questions
What is a Standing Order?
A Standing Order allows your church to receive its
curriculum without having to place an order each quarter. You need only submit your information ONCE and
that order will be repeated automatically each quarter thereafter. Using the Standing Order plan, your order
will arrive on time and your church will always receive the 5% LifeWay on-time
How do I enroll my church?
www.lifeway.com and click on
“Standing Order.” In the "Standing Orders" box, enter your email address and click "Sign Me Up". Or, you
may check the box on the front page of your printed Dated Resources Order Form. Just mail your completed order form with the
box checked and you’re enrolled. It’s
Will I receive my church’s quarterly
you become a standing order customer you will continue to receive a Quarterly
Order Packet to keep you up-to-date on our new releases and events. The Dated Resources Order Form you receive in
that packet can be used for reference purposes and for ordering additional
Do I still mail an order to LifeWay each
There is no need to return
the quarterly order form once you have established your standing order.
What if I need to make changes to my church’s
to your standing order can be made on the online Standing Order Form (www.lifeway.com/order) or by calling
1.800.458.2772. To avoid additional
shipping charges, changes must be made by the order due date on your Standing Order Form.
Will I continue to receive my curriculum
you enroll as a Standing Order Customer, you will receive your resources every
quarter as you have indicated on your Standing Order.
Are all resources on the order form eligible for a
are several annually recurring products on the order form
that should be re-ordered quarterly or yearly. These resources are clearly marked by an asterisk (*) on the order form.
What if my church uses multiple accounts and delivery
will need to enroll each of your accounts or delivery addresses as a Standing
You may unsubscribe anytime by clicking on “Cancel All” in the order options box,
or by calling 1-800-458-2772.