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Standing Order Customer

Frequently Asked Questions


What is a Standing Order?

A Standing Order allows your church to receive its curriculum without having to place an order each quarter. You need only submit your information ONCE and that order will be repeated automatically each quarter thereafter. Using the Standing Order plan, your order will arrive on time and your church will always receive the 5% LifeWay on-time discount.

 

How do I enroll my church?

Visit www.lifeway.com and click on “Standing Order.” In the "Standing Orders" box, enter your email address and click "Sign Me Up". Or, you may check the box on the front page of your printed Dated Resources Order Form. Just mail your completed order form with the box checked and you’re enrolled. It’s that easy!

 

Will I receive my church’s quarterly packet?

When you become a standing order customer you will continue to receive a Quarterly Order Packet to keep you up-to-date on our new releases and events. The Dated Resources Order Form you receive in that packet can be used for reference purposes and for ordering additional resources.

 

Do I still mail an order to LifeWay each quarter?

There is no need to return the quarterly order form once you have established your standing order.

 

What if I need to make changes to my church’s order?

Changes to your standing order can be made on the online Standing Order Form (www.lifeway.com/order) or by calling 1.800.458.2772. To avoid additional shipping charges, changes must be made by the order due date on your Standing Order Form.

 

Will I continue to receive my curriculum each quarter?

When you enroll as a Standing Order Customer, you will receive your resources every quarter as you have indicated on your Standing Order.

 

Are all resources on the order form eligible for a Standing Order?

There are several annually recurring products on the order form that should be re-ordered quarterly or yearly. These resources are clearly marked by an asterisk (*) on the order form.

 

What if my church uses multiple accounts and delivery addresses?

You will need to enroll each of your accounts or delivery addresses as a Standing Order.



You may unsubscribe anytime by clicking on “Cancel All” in the order options box, or by calling 1-800-458-2772.

 

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